Welcome to the website of Namo Corbett Resort. These Terms & Conditions explain the rules that apply when you access or use our website and the information, booking facilities and other services made available through it.
By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
These Terms & Conditions should be read together with our Privacy Policy, Cookies Policy and any other policies or notices displayed on the website.
The website is operated for providing information about Namo Corbett Resort, its accommodation, facilities, restaurant, activities, booking options and related services.
The information published on the website is intended to help visitors understand the resort and make enquiries or booking decisions.
These Terms & Conditions apply to:
Additional terms may apply to specific bookings, offers, services or facilities. Where additional terms are provided, those terms should be read together with these Terms & Conditions.
By using this website, you confirm that you have the legal capacity to enter into an agreement under applicable law.
If you are using the website on behalf of another person or organisation, you confirm that you have the authority to accept these Terms & Conditions on their behalf.
Your continued use of the website after any changes to these Terms & Conditions may constitute acceptance of the revised terms, subject to applicable law.
We make reasonable efforts to ensure that information published on the website is useful and accurate. However, accommodation availability, room prices, facilities, photographs, offers, timings and other information may change from time to time.
Website information should therefore be treated as general information unless specifically confirmed by the resort.
In particular:
We reserve the right to correct errors, update information or modify website content when necessary.
Namo Corbett Resort currently offers Deluxe Rooms and Family Rooms.
Information relating to room facilities, occupancy, pricing and other accommodation details displayed on the website is provided for general guidance.
The availability of a particular room category is not guaranteed merely because that room type is displayed on the website.
A room booking becomes subject to the applicable booking confirmation and the terms communicated at the time of booking.
Guests are responsible for providing correct information regarding:
Providing incorrect or incomplete information may affect the availability or suitability of the requested accommodation.
Room prices displayed on the website are subject to change.
The final price applicable to a booking will depend on the rate confirmed for the relevant dates, room category, number of guests, applicable offers and other booking conditions.
Additional charges may apply where applicable, including charges relating to an extra person or extra bed.
Any applicable taxes, additional services or other charges will be communicated or displayed where required.
The resort reserves the right to correct an obvious pricing or information error before confirming a booking.
The website may allow users to enquire about or request accommodation through available booking facilities.
Submitting an enquiry or booking request does not automatically guarantee room availability or constitute a confirmed booking, unless confirmation is provided through the applicable booking process.
Guests may also make enquiries or bookings through other available channels, including direct phone, WhatsApp or online travel platforms.
Where a booking is made through a third-party booking platform, that platform’s own terms, cancellation rules, payment conditions and policies may also apply.
A booking should be considered confirmed only after the applicable confirmation has been provided by the resort or the relevant booking platform.
Guests should carefully check the confirmation details, including:
If any information in a booking confirmation appears incorrect, the guest should seek clarification as soon as reasonably possible.
The standard check-in and check-out timings provided by the resort are:
Check-in: 12:00 PM
Check-out: 10:30 AM
Early check-in or late check-out is not automatically guaranteed and may depend on room availability and applicable conditions.
Additional charges may apply for certain early check-in or late check-out requests where such arrangements are available.
Guests may be required to provide valid identification or other information at the time of check-in as required by applicable law and resort procedures.
Guests using the resort and its facilities are expected to behave responsibly and respectfully.
Guests must:
Guests may be responsible for damage caused to resort property through intentional, negligent or improper use, subject to applicable law and the circumstances of the incident.
Facilities such as the swimming pool, kids’ play area, garden/lawn, bonfire, campfire, party hall, restaurant and other amenities are subject to their applicable operating conditions.
Availability of a facility may depend on:
Guests must follow any instructions given by resort staff while using the facilities.
Certain activities or facilities may carry inherent risks. Guests should exercise appropriate care and follow all safety instructions.
Food Castle, the in-house restaurant at Namo Corbett Resort, provides Indian, Chinese and Tandoori cuisine, including vegetarian and non-vegetarian options.
Breakfast, lunch, dinner and room dining may be available according to the applicable operating arrangements.
Restaurant timings and availability may change due to operational requirements, special occasions, maintenance or other circumstances.
Guests should inform the resort of any known food allergies or dietary requirements before ordering. While reasonable care may be taken, the resort cannot guarantee that food preparation areas or ingredients will be completely free from traces of particular allergens unless specifically confirmed.
Information regarding jungle safari and nearby attractions such as Hanuman Dham, Garjiya Mandir, Corbett Fall, Gularbhoj Dam and Tumria Dam is provided for general visitor information.
Travel arrangements, entry requirements, operating schedules, permissions, availability, weather conditions and other requirements relating to attractions or activities may be controlled by independent authorities or third parties.
The availability of any attraction or activity is therefore not guaranteed by the website.
Guests should independently confirm current timings, entry requirements and other applicable conditions before travelling to an attraction or participating in an activity.
Namo Corbett Resort may be listed on third-party online travel and booking platforms.
If a guest chooses to book through such a platform, the booking may be governed by the platform’s own:
In case of a booking made through a third-party platform, guests should refer to the booking confirmation and applicable terms of that platform.
Cancellation, modification and refund conditions may vary depending on the booking method, room category, applicable rate and terms communicated at the time of booking.
Guests should carefully review the cancellation and modification conditions applicable to their booking before confirming it.
Where a booking is made through a third-party booking platform, the cancellation or modification policy of that platform may apply.
A request to cancel or modify a booking does not automatically mean that the booking has been cancelled or modified. The change should be considered effective only after appropriate confirmation is received.
Payments for accommodation, food, additional guests, extra beds, facilities or other services must be made through the payment method accepted for the relevant booking or service.
The guest is responsible for ensuring that payment information provided during a transaction is accurate.
Where a payment is processed through a third-party payment gateway, bank, booking platform or other service provider, the terms and policies of that provider may also apply.
The resort may not be responsible for delays, failures or interruptions caused by a third-party payment service that is outside the resort’s reasonable control.
Any refund will be subject to the cancellation, booking and payment conditions applicable to the relevant reservation or service.
Where a third-party booking platform or payment service has processed the booking or payment, the applicable refund process of that platform or service provider may apply.
Refund processing times may depend on the payment method, bank, payment gateway or other service provider involved.
Nothing in these Terms & Conditions is intended to exclude any refund or consumer right that cannot legally be excluded.
Guests may communicate special requests relating to their stay, such as room preferences or other reasonable requirements.
Special requests will be considered subject to availability and operational feasibility.
A special request should not be treated as guaranteed unless it has been specifically confirmed by the resort.
The resort may be unable to fulfil a request where doing so is impractical, unavailable or inconsistent with applicable safety, operational or legal requirements.
Users must not use the website or resort services for any unlawful, fraudulent or unauthorised purpose.
You must not:
We reserve the right to restrict or suspend access where we reasonably believe that the website is being misused or these Terms & Conditions are being violated.
The website may contain descriptions, photographs, graphics, prices, availability information, promotional material and other content relating to Namo Corbett Resort.
We make reasonable efforts to keep this information accurate and current. However, errors or omissions may occasionally occur.
Information may be changed, corrected, updated or removed without prior notice.
Photographs may have been taken under particular lighting or presentation conditions and are intended to provide a general representation of the resort, rooms, food and facilities. Actual appearance may vary.
We do not guarantee that every piece of website content will always be complete, current or free from errors.
Unless otherwise stated, the content available on the Namo Corbett Resort website, including text, photographs, graphics, logos, designs, page layouts and other materials, is owned by or used with permission by the resort or the relevant rights holder.
You may access and view the website for your personal and lawful purposes.
You must not reproduce, republish, modify, distribute, sell, commercially exploit or otherwise use website content without appropriate permission, except where such use is permitted by applicable law.
The name Namo Corbett Resort, its branding and associated materials may not be used in a way that suggests an unauthorised association, endorsement or partnership.
Where the website allows you to submit information through an enquiry form, booking form, review, feedback form or similar feature, you are responsible for ensuring that the information provided is accurate and lawful.
You should not submit:
By submitting information, you grant the resort permission to use that information to the extent reasonably necessary to respond to your enquiry, process your request, provide relevant services or operate the applicable website feature, subject to the Privacy Policy and applicable law.
Where guests provide reviews, ratings, photographs or feedback relating to their experience, the information should be genuine and based on their actual experience.
Users must not knowingly submit false, misleading, defamatory or fraudulent reviews.
The resort may moderate or remove user-submitted material where reasonably necessary, including material that violates applicable law, these Terms & Conditions or the rights of others.
Nothing in this section is intended to prevent a guest from providing a genuine and lawful opinion about their experience.
The website may contain links to websites, platforms or services operated by third parties.
These links may be provided for convenience or additional information.
Namo Corbett Resort does not necessarily control or endorse the content, availability, security, privacy practices or terms of third-party websites.
When you access a third-party website, that website’s own terms, privacy policy and other policies may apply.
You should review those policies before using any external service or providing personal or payment information.
We aim to keep the website available and functioning properly. However, continuous or uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of:
We may also modify, suspend or discontinue particular website features where reasonably necessary.
To the extent permitted by applicable law, Namo Corbett Resort will not be responsible for losses arising solely from circumstances beyond its reasonable control or from a user’s improper use of the website.
This may include losses resulting from:
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Guests are responsible for taking reasonable care of their personal belongings during their stay.
Valuables and personal items should not be left unattended.
The resort will handle reports of lost, misplaced or damaged belongings according to its applicable procedures and subject to the circumstances of each case.
Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded.
Guests must follow reasonable health, safety and operational instructions provided by the resort.
This is particularly important when using facilities such as the swimming pool, kids’ play area, bonfire or campfire areas and other resort facilities.
Parents or guardians are responsible for appropriately supervising children.
Guests should not engage in conduct that creates an unreasonable safety risk, disturbance or inconvenience to other guests or resort staff.
The resort may take reasonable steps to protect guests, staff and property where a situation presents a safety, security or operational concern.
The resort will not be responsible for failure or delay in performing an obligation where the failure or delay results from circumstances beyond reasonable control.
Such circumstances may include natural disasters, extreme weather, fire, flood, epidemic or pandemic-related restrictions, government actions, civil disturbance, strikes, interruptions to utilities or communications, or other unforeseen events.
Where such circumstances affect a booking or service, the applicable arrangements will depend on the circumstances and the terms governing that booking.
We may restrict or suspend access to the website where reasonably necessary, including where we believe that a user has:
Such action may be taken without prior notice where immediate action is reasonably necessary to protect the website, users, resort or other parties.
Your use of the website is also subject to our Privacy Policy and Cookies Policy.
The Privacy Policy explains how information submitted or collected through the website may be handled.
The Cookies Policy explains how cookies and similar technologies may be used and how applicable cookie preferences may be managed.
By using the website, you acknowledge that you have had an opportunity to review these policies.
Namo Corbett Resort may update or modify these Terms & Conditions when necessary to reflect changes in the website, services, business practices or applicable legal requirements.
When changes are made, the revised version may be published on this page.
Your continued use of the website after the revised terms become applicable may constitute acceptance of those changes, to the extent permitted by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any matter arising from your use of the website or these Terms & Conditions will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
Nothing in these Terms & Conditions is intended to take away any mandatory legal right or remedy available to a consumer under applicable law.
If a concern arises regarding the website, booking or services, the parties should first make reasonable efforts to resolve the matter through communication and discussion.
Where a matter cannot be resolved informally, the parties may pursue any remedies available under applicable law.
Nothing in this provision prevents a consumer from exercising a statutory right or approaching an appropriate authority or forum where permitted by law.
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permissible.
If it cannot be made enforceable, the affected provision shall be treated as severable from the remaining provisions.
The remaining Terms & Conditions will continue to apply to the extent permitted by law.
If Namo Corbett Resort does not immediately enforce a provision of these Terms & Conditions, this does not mean that the resort has permanently waived its right to enforce that provision in the future.
Any waiver of a provision will apply only to the particular circumstances for which it is given, unless expressly stated otherwise.
These Terms & Conditions, together with the applicable Privacy Policy, Cookies Policy, Disclaimer and any specific booking or service terms, represent the terms governing your use of the website to the extent applicable.
Specific terms communicated at the time of a booking may apply in addition to these general website Terms & Conditions.
If there is an inconsistency between general website terms and specific booking terms, the specific terms applicable to that booking may govern the relevant transaction, subject to applicable law.
By accessing and using the Namo Corbett Resort website, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.
If you do not agree with these Terms & Conditions, you should discontinue use of the website.
These Terms & Conditions are intended to establish clear expectations for website use while preserving the rights and protections available to users under applicable law.
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