Namo Corbett Resort respects the privacy of visitors who use its website. This Privacy Policy explains what information may be collected when you visit or interact with the Namo Corbett Resort website, why that information may be collected, how it may be used, and the choices that may be available to you.
This Privacy Policy applies to information collected through the website, including information submitted through enquiry, booking or other forms available on the website.
By using the website, you acknowledge that you have read and understood this Privacy Policy. This policy should also be read together with the website’s Terms & Conditions and Cookies Policy.
The information collected through the website depends on how you use it and what information you choose to provide.
Information You Provide Directly
When you submit an enquiry, request room availability, make a booking request or use another website form, we may collect information such as:
You should provide information that is accurate and relevant to your enquiry.
When you visit the website, certain technical information may be collected automatically by the website or by services operating on it.
Depending on the website configuration, this may include:
This information is generally used to understand website usage, maintain security, identify technical problems and improve the website.
The exact information collected may vary depending on the technologies and third-party services currently used on the website.
If you use the website to enquire about accommodation at Namo Corbett Resort, we may use the information you provide to understand and respond to your request.
For example, information about your intended check-in date, check-out date, number of guests or room preference may be required to determine the availability or suitability of accommodation.
Submitting an enquiry does not necessarily mean that a room booking has been confirmed.
Additional information may be required when a booking is actually processed, depending on the booking method and applicable requirements.
Information collected through the website may be used for legitimate business and operational purposes, including:
We aim to use information only for purposes that are relevant to the interaction for which it was provided or for other legitimate purposes permitted by applicable law.
If you submit your phone number, WhatsApp number, email address or other contact information through the website, we may use that information to respond to your enquiry or booking-related request.
For example, we may contact you regarding:
We do not interpret submission of contact information as unrestricted consent to send unrelated communications.
Where promotional communications are sent, applicable consent and opt-out requirements will be respected.
Namo Corbett Resort may make its accommodation available through third-party online travel agencies, booking platforms or other external services.
If you choose to make a booking through a third-party platform, the information you provide may be collected and processed directly by that platform.
The third party may have its own:
Namo Corbett Resort does not control the privacy practices of independent third-party platforms.
You should review the relevant privacy policy of the platform you use before providing personal information through that service.
The website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve performance and, where applicable, support analytics or marketing activities.
Cookies may allow the website to remember certain preferences or recognise a returning browser.
Different cookies may serve different purposes, including:
For detailed information about cookies, please refer to the Cookies Policy available on the website.
We may use analytics or similar technologies to understand how visitors use the website.
Analytics information may help us understand:
Analytics information is generally used to understand overall website performance rather than to identify individual visitors.
Where third-party analytics services are used, those providers may process information according to their own terms and privacy policies.
We do not treat personal information collected through the website as something to be freely sold or distributed.
Information may, however, be shared where reasonably necessary for legitimate business, operational, technical or legal purposes.
This may include sharing relevant information with:
Any sharing will depend on the nature of the service, the information involved and applicable legal requirements.
Some website functions may depend on third-party providers.
These providers may process certain information on behalf of or in connection with website services, such as hosting, analytics, payment processing, security, communication, maps, booking or marketing.
Where third-party providers process information, their own terms and privacy policies may also apply.
We seek to use service providers that are appropriate for the relevant business or technical purpose, but third-party services remain subject to their own systems and policies.
Where a payment is made through a third-party payment gateway, booking platform or other external payment service, payment information may be processed directly by the relevant service provider.
Namo Corbett Resort does not need to receive or retain complete payment-card details merely because you visit the website or submit a general enquiry.
Users should avoid submitting sensitive payment information through ordinary enquiry forms unless specifically requested through an appropriate and secure payment process.
Payment services may have their own privacy, security and data-handling policies.
We take reasonable measures to protect information handled through the website against unauthorised access, misuse, alteration or disclosure.
However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
You should therefore understand that submitting information over the internet involves certain inherent risks.
Where appropriate, we may use reasonable technical and organisational measures to reduce those risks.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing bookings, maintaining business records, resolving disputes and meeting applicable legal or regulatory requirements.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
When information is no longer required for a legitimate purpose, it may be deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
Depending on applicable law and your circumstances, you may have certain rights regarding your personal information.
These may include the right to:
These rights are not absolute and may be subject to legal conditions, exceptions or limitations.
We aim to maintain accurate information where it is necessary for providing services or responding to an enquiry.
If you believe that information you have provided through the website is inaccurate, incomplete or outdated, you may request that it be corrected, subject to applicable law.
Where appropriate, we may ask for sufficient information to verify the request before making a correction.
You may have the right to request deletion of certain personal information, depending on applicable law.
A deletion request may not always be accepted where we have a legitimate or legal reason to retain particular information.
For example, certain records may need to be retained for:
Where deletion is legally required and reasonably possible, appropriate steps will be taken to remove the relevant information.
Where we rely on your consent to process personal information, you may have the right to withdraw that consent.
Withdrawal of consent does not necessarily affect the lawfulness of processing that took place before consent was withdrawn.
In some circumstances, withdrawing consent may mean that we are unable to provide a particular website feature, respond to a request in the same manner or provide a service that depends on the relevant information.
Where applicable, cookie preferences can be managed separately through the website’s cookie controls.
The Namo Corbett Resort website is not intended to knowingly collect unnecessary personal information from children.
Where a booking or enquiry involves a child, information may be provided by a parent, guardian or another authorised adult where reasonably necessary for the relevant booking or service.
Parents and guardians are encouraged to supervise children’s use of online services.
If you believe that personal information relating to a child has been submitted to the website inappropriately, the matter should be raised through the appropriate privacy channel so that it can be reviewed.
The Namo Corbett Resort website may contain links to external websites, booking platforms, social media pages, maps or other third-party services.
Once you leave our website and access an external service, the privacy practices of that third party may apply.
Namo Corbett Resort does not control the privacy policies, security practices or data collection activities of independent third-party websites.
We recommend reviewing the privacy policy and terms of any external website before providing personal information or using its services.
The website may contain links or features connected with social media or other online platforms.
If you interact with such features, the relevant platform may collect information about your interaction according to its own privacy policy and terms.
Your activity on third-party social media platforms is governed by your relationship with those platforms rather than this Privacy Policy.
Information collected through the website may be stored or processed using systems operated by Namo Corbett Resort or third-party service providers.
Depending on the technology and service providers used, information may potentially be processed in locations outside the place where you are accessing the website.
Where applicable law imposes requirements concerning the transfer or processing of personal information, reasonable steps will be taken to comply with those requirements.
Although reasonable security measures are used, no online system can be guaranteed to be completely secure.
If we become aware of a security incident involving personal information, we may take appropriate steps to investigate, contain and address the incident.
Where notification is required by applicable law, affected individuals or relevant authorities may be notified in accordance with the applicable requirements.
Information may be used or disclosed where reasonably necessary to:
Such processing will be carried out only to the extent reasonably necessary and permitted by applicable law.
Users should not submit unnecessary sensitive or confidential information through general website enquiry forms.
Unless specifically requested through an appropriate process, do not submit information such as:
Providing unnecessary sensitive information through an ordinary enquiry form may create avoidable privacy and security risks.
You are responsible for ensuring that the information you provide through the website is accurate and up to date.
Providing incorrect information may prevent us from responding properly to an enquiry or processing a booking request.
If your information changes after submitting an enquiry or booking request, you should provide the updated information where it is relevant to the service.
Information relating to accommodation enquiries and bookings may be used to manage the requested stay and provide related services.
Depending on the booking method, relevant information may also be processed by booking platforms, payment providers or other service providers involved in completing the transaction.
The amount of information shared will depend on what is reasonably necessary for the relevant booking or service.
Where permitted by applicable law, we may use information to provide information about relevant services, offers or updates.
Where consent is required, appropriate consent will be obtained before sending such communications.
You may have the option to stop receiving promotional communications by using the available unsubscribe or opt-out mechanism.
Stopping promotional communications will not necessarily stop important service-related communications, such as information relating to an existing booking or enquiry.
Namo Corbett Resort does not intend to sell personal information collected through its website as a commercial product.
Information may nevertheless be shared with appropriate service providers where reasonably necessary to operate the website, process bookings, provide requested services, maintain security, conduct analytics or fulfil other legitimate business purposes.
Any such handling remains subject to applicable legal requirements and relevant contractual or operational arrangements.
Our website, services and technology may change over time. As a result, this Privacy Policy may also need to be updated.
We may modify this Privacy Policy when necessary to reflect:
The revised Privacy Policy will be made available on the website when changes are made.
You are encouraged to review this page periodically.
This Privacy Policy should be read together with the other legal policies available on the Namo Corbett Resort website.
The Cookies Policy explains the use of cookies and similar technologies.
The Terms & Conditions explain the rules governing the use of the website and applicable booking-related matters.
The Disclaimer, where applicable, explains limitations concerning information and representations made through the website.
Each policy serves a different purpose, and they should be considered together when using the website.
The collection and handling of personal information through the website will be subject to applicable laws and regulations.
Namo Corbett Resort seeks to handle personal information in accordance with applicable privacy and data protection requirements.
Nothing in this Privacy Policy is intended to remove, restrict or override any mandatory privacy right available to an individual under applicable law.
By using the Namo Corbett Resort website, you acknowledge that you have had an opportunity to read this Privacy Policy and understand the general manner in which information may be collected and used.
If you do not agree with the practices described in this policy, you may choose not to use the website or provide information through its forms, except where certain information is necessary for a service you have specifically requested.
This Privacy Policy is intended to explain the general privacy practices associated with the Namo Corbett Resort website.
The exact information collected and the technologies used may vary depending on the website’s current features, booking arrangements and third-party services.
Accordingly, individual data practices may depend on the particular service or interaction you choose to use.
Where a specific legal requirement provides a greater privacy protection than described in this policy, the applicable legal requirement will prevail.
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